Your Magic Planet card number is the eight or ten digit code printed on the back of your Magic Planet card, before the * symbol and three numbers.
You can have as many Magic Planet cards as you want, depending on your family size and your preference.
You can link all the cards that are registered to your mobile or even the ones that are not linked.
You can link all the cards that are registered to your mobile or even the ones that are not linked.
We even offer new card purchase from our site, for users who do not have Magic Planet Cards or are interested in buying additional cards.
Users who purchase cards online can also enjoy the one-time online offer of the double reload, ranging from SAR 50-300. When you top up online, you can get the same amount as a bonus.
Now, with the new website update, you can link all the cards that are registered to your mobile or even the ones that are not linked.
Registering your card with your mobile number prevents you from losing the data that is stored on the card, which means that all your Play Points, card balance, e-ticket balance, and history can be transferred to a new card if you need a replacement.
It’s also easier to link all the cards that are registered with your mobile online. When trying to link existing cards, the website will show you the full list of cards that have already been linked to the mobile number.
Easy! You just need to click on ‘Create Account’, create your own profile and password, enter your birth date and select the ‘Link Existing Cards’ option.
After selecting the option, you will be asked to enter the mobile number that you have registered at the Magic Planet store so the system can search for all the cards linked to that mobile.
If you enter a wrong number or non-registered number, then the system will prompt you to enter the card number so it can search for that instead.
The card will be shown, and you will have to enter a CVV number as well as the cardholder name.
Once successfully added, the users will be able to see all the cards under ‘My Profile’.
If you do not have a card with us, no need to worry as you can still create an account and purchase a new one online. After the purchase, you can visit the nearest Magic Planet Store to collect your new card.
When you create your account online, you can have access to all your card(s) details, and everything will be available for you at a click of a finger. You can have access to the below benefits:
You can use your Magic Planet card in any stores in the country the card was issued from. If your card was issued in the UAE, for example, you would only be able to use it in UAE Magic Planet stores.
You can use your Magic Planet card in any store, but only in the country it was registered in. Unfortunately, it will not be valid for redemption or merchandise games.
We’ve made topping up your card easier and more rewarding than ever before, thanks to our online top-up system. You can gain extra bonus points by topping up through your online account, and logging on means you no longer have to queue in-store. You can still top-up by visiting a Magic Planet store, however, or by using one of our self-service kiosks.
The cash balance on your cards is valid for 6 months, while your bonus balance last for 60 days. For Play Points Card holders ( Silver, Gold & Platinum) , the validity of the cash is 1 year. Cash credit is utilized first followed by bonus credit.
You can top up any amount you wish online.
Easy! You just need to click on ‘Create Account’, create your own profile and password, enter your birth date and select the ‘Link Existing Cards’ option.
After selecting the option, you will be asked to enter the mobile number that you have registered at the Magic Planet store so the system can search for all the cards linked to that mobile.
If you enter a wrong number or non-registered number, then the system will prompt you to enter the card number so it can search for that instead.
The card will be shown, and you will have to enter a CVV number as well as the cardholder name.
Once successfully added, the users will be able to see all the cards under ‘My Profile’.
If you do not have a card with us, no need to worry as you can still create an account and purchase a new one online. After the purchase, you can visit the nearest Magic Planet Store to collect your new card.
Your Magic Planet profile gives you access to:
If you forget your password, there is a ‘Forgotten My Password’ link you can follow.
When you receive a new card from Magic Planet, it will be linked to your account through your mobile number and your profile will automatically be updated with the new card number, without you losing any of your balance or Play Points.
If you change your phone number, you can simply log on to your online profile and follow the links to your account settings, where you can update your contact details.
Yes, you can now link any promotion card after you use it at Magic Planet.
The easiest way to block a card which has been lost or stolen is by logging on to your online profile and selecting the option to block your card. If you do not have a Magic Planet account, then you will need to visit us in-store and request to have your card blocked.
To apply for a replacement card, you will have to visit us in-store. We are currently developing a way of requesting card replacements online.
No, for Quick Top-Up you do not have to have a Magic Planet account, you can just click on Quick Top-Up, add your card, select the package and pay.
Yes, you can always buy a new card after creating a Magic Planet account, even if you do not currently hold any Magic Planet cards.
After buying a card online, you can visit any Magic Planet store to collect the new card. All you need to do is present the confirmation email that contains 16 digits.
Points can be earned in any Magic Planet store in the country where the card was registered.
e-tickets are orange tickets which you can earn through playing Magic Planet redemption games. These are usually FEC skill games which reward the player according to their score – the higher the score, the more tickets you win. These tickets can then be exchanged in-store for a range of fantastic prizes, including candy, iPods, iPads and TAG watches.
e-Tickets are valid for 6 months for the Regular card and 1 year for Play points cards ( Silver, Gold & Platinum) if not reloaded within that period.
Every Magic Planet outlet has a Redemption Store where you can exchange your tickets for exclusive merchandise. The more tickets you have, the higher the value of the items you can earn.
All the benefits you get by creating a profile
